About us

We are a human-centered team that turns user insights into measurable business impact and high-performing digital services, through design and AI.

With a global presence

Usability Hub was born from LBC’s Usability and Accessibility Competence Center, part of LBC Intelligent Transformation, with a clear mission:

Support organizations around the world through human-centered, AI-driven design.

Striving to do the best

500+

Digital experiences delivered

18

Countries across Africa, Europe & the Americas

20

Years of experience

5.2 / 6

Client satisfaction

We collaborate with the global Andersen Consulting network.

Our team

From research sessions to accessibility audits, our team works closely with users to turn insights into real impact.

What we belive in

Human-first always

We design with people in mind, understanding real needs, behaviors, and contexts before making decisions.

Evidence over assumptions

We rely on research and data to guide our work, validating ideas instead of guessing.

Collaboration drives better outcomes

We work closely with our clients, combining perspectives to create stronger, more effective solutions.

Accessibility is not optional

We believe great experiences should be usable by everyone, and we embed accessibility from the start.

What clients say
about our work

Matthias Knüpfer

Partner and Founder at Virtus Partners

The website launch exceeded our expectations in terms of quality and strategic positioning. The LBC team demonstrated outstanding professionalism, delivering a modern, high-performing platform that strengthens our brand and supports our growth ambitions.

Frederico Falcão

President at Wines of Portugal

We are fully satisfied with the professionalism of the project manager and the project team.

Leading experts that trust us

A global network of experts in UX, accessibility, and innovation who challenge our thinking and strengthen every project we deliver.

Ana Garcia

President of Accessible Portugal

Paul van Workum

Co-founder Abra.ai, Accessibility consultant for mobile apps

Renato Foan

Design Director, AI Strategist, AI Researcher, Consultant and Teacher. Co-Founder of AI Academy, (research center) & CIA - AI Community.

Ruben Ferreira Duarte

Accessibility Expert

Elsa Castro

Bureaucracy Simplifier, Service Design, Innovation & Strategy, Digital Transformation with a Human Touch

Joana Fernandes

Clarity Maker and Trainer

Want our help to boost your business?

Let’s talk!